Nordic Chefs ApS
Privacy Policy
This Privacy Policy explains how Nordic Chefs collects, uses and protects personal information when you visit our website, place an order, contact us or interact with our content.
Last updated: 13 October 2026
Who we are
Nordic Chefs ApS is a Danish company selling professional kitchen tools, silicone molds and related products through nordic-chefs.com.
Company registration: CVR 42456586
Address: Møllevej 17, 4070 Kirke Hyllinge, Denmark
Email: info@nordic-chefs.com
Phone: +45 29 42 90 89
What we collect
We collect the information needed to run our webshop, deliver orders, provide support and improve the website.
- Name, email, phone number and billing/shipping address
- Order details, payment status and delivery information
- Messages you send to us by email, forms or social channels
- Website usage data, cookie consent and analytics data
How we use your information
We use personal information to process and ship orders, send order updates, answer support questions, handle returns or complaints, prevent fraud, comply with accounting and tax rules, improve our webshop and measure marketing performance.
If you sign up for marketing or follow a specific campaign, we may use your contact details and consent status to send relevant updates. You can opt out of marketing at any time.
Payments, shipping and service providers
We share only the information needed with trusted service providers who help us operate the webshop. This may include payment providers, shipping companies, accounting systems, email platforms, analytics tools, advertising platforms and fraud prevention services.
These providers may only use the information for the purpose of delivering their service to Nordic Chefs, unless they have their own legal obligation to process the data.
Cookies and analytics
We use cookies and similar technologies to keep the cart working, remember preferences, measure traffic and understand how customers use the website. You can read more on our Cookie Policy page.
How long we keep data
Order and accounting information is kept for the period required by Danish bookkeeping and tax rules. Support messages and customer service history are kept only as long as needed to handle the matter and protect our legal interests.
Your rights
Depending on applicable law, you may ask for access to your personal data, correction of incorrect data, deletion, restriction of processing, data portability or objection to certain processing. You may also withdraw consent where processing is based on consent.
You can contact us at info@nordic-chefs.com. You also have the right to complain to the relevant data protection authority if you believe your data has not been handled correctly.
Security
We use reasonable technical and organisational measures to protect personal information. No online service is completely risk free, but we work to keep customer data protected and limit access to people and systems that need it.
Contact
Questions about privacy, data or cookie consent can be sent to info@nordic-chefs.com.