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Company Address
Nordic Chefs ApS
Møllevej 17
4070 Kirke Hyllinge
Denmark
Ordering & Payment
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and Klarna.
Will I receive a confirmation of my order?
Yes, you’ll receive an order confirmation by email as soon as your payment is processed.
Shipping & Delivery
How long does shipping take?
Orders typically ship the day after they’re placed. Delivery takes approximately 2-4 days within Denmark, 3-7 days within the EU, and 6-14 days outside the EU. Custom orders can take 4-6 weeks.
How much does shipping cost?
Shipping costs depend on the number, weight, and size of items in your order. You’ll see the exact cost at checkout before completing your purchase.
Products & Materials
What are your croustade irons made of?
Our irons feature a robust stainless steel handle and mount paired with precision-machined molds, built for durability and consistent results in professional kitchens.
Are your silicone molds food-safe?
Yes, our silicone molds are made from food-grade silicone and manufactured in Denmark to meet strict quality standards.
Returns & Refunds
Can I return or cancel my order?
Yes, you have a 14-day right of cancellation from the day you receive your product. Contact our support team to start a return.
Do you offer a warranty?
All products come with a 24-month warranty covering manufacturing defects under the Sales of Goods Act.
Other Questions
How can I contact you?
You can reach us via email at info@nordic-chefs.com or through our contact form on the website.
Do you offer recipes or guides for using your products?
Yes! We regularly share recipes and inspiration for using our products. Sign up for our newsletter to receive exclusive content.
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